AI & Automation
AI chatbots that actually answer questions.
Traditional rule-based chatbots frustrate users. We build LLM-powered agents connected to your knowledge base that resolve routine support questions on their own, with WhatsApp Business API integration for Indonesian customers.
cs.orionex.id/kotak-masuk/whatsapp
LLM-powered customer service agents
WhatsApp Business API integration
Knowledge base integration
Escalation to human agents when needed
Tech stack
DialogflowLlamaIndexWhatsApp APINode.jsOpenAI
How we approach it
From scoping call to owned implementation.
01
Scoping call
We ask the right questions and give you an honest estimate — or tell you we're not the right fit.
02
Requirements & data
No Data, No Work. We don't start technical work without complete requirements.
03
Build & integrate
Milestone-based delivery with a fixed, agreed revision scope.
04
Handover
You own everything at delivery — code, models, and documentation.
Have a project in mind?
Tell us what you're building.
Tell us what you're building. We'll tell you if we can help.